FAQs

GOT QUESTIONS? WE'VE GOT ANSWERS!

GENERAL

Where are you located?


8/47 Waihi Rd. Behind Super Cheap Auto and TGA Box




What are your term dates?


Term 1: 15th Feb-16th April Term 2: 3rd May- 9th July Term 3: 26th July- 17th Sept Term 4: SHOW TERM Starts 5th October




Do I need Uniform?


Yes! We require all dancers to wear a uniform, these can be purchased online or at our Office during each term!




When can we buy Uniform?


Our Online Merch store is just being updated, but you can buy uniforms at our office!




What Class should I join?


The options are endless! With over 80 classes each week we have so many styles and an option that will fit you best! If you are unsure which classes to join check out our classes Tab to learn more about each style or message our helpful Admin team!




Do I need to re-enroll each term?


No, enrollment rolls over term to term. You DO need to re-enroll each YEAR but not each term. If you wish to add or remove classes in between terms you just need to let us know! If you decide not to return for the following term you need to notify us and un-enroll. Your enrolment will remain active and you will continue to be charged for the classes until you email us.




Can I get a refund?


We do not give refunds for change of mind or missed classes. Refunds are only offered for Medical reasons with a full Medical Certificate.




What are class prices?


Our class prices Vary depending on which classes you’re signing up for, contact us to get an in-depth class price list and all of your discounts!





Frequently asked questions

The Class I want is full?


Most of our classes do fill out, so we recommend jumping onto a waitlist so you’ll be the first to know if a spot opens up for you!




What is the end of Year show?


The end of year show, simply put is the BEST time of the whole year! The show is not compulsory but we promise you won’t want to miss this!




Does my Child have to do exams?


No! Exams are not compulsory but many classes do work toward their yearly exams.




How can I pay Fees?


You can pay fees via online banking with the details sent out in your term statement, or you can sign in to your Portal and make changes/pay for fees there! We accept payment though Stripe (Debit/Credit cards) and Paypal- Easy!




What are your Office hours?


Our Office/reception is open Mon-Thurs 3.30-5.30pm during each term




How do I get into Troupes?


We hold Auditions at the start of each year for our various troupe and Crews- we will be sure to release the date of our auditions early so you don’t miss out!





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